Help centre

Contact support

Describe your request; you receive a ticket number by e-mail.

Or by e-mail to hello@cardmarket.pro – every message is recorded as a ticket automatically and confirmed with a ticket number.

  • Include the order, case or import number if there is one.
  • Photos help with questions about condition, shipping and claims.
  • Replies arrive by e-mail and appear under “My tickets”.

Images only via the photo field; please do not send identity documents or payment data.

Photos (optional)

No photos selected

Your details are stored to handle the ticket and deleted after the statutory retention period (privacy policy).

* Required