Cart, order and payment

My payment is still pending. Should I pay again?

First check the payment in your credit history and, if applicable, the response from your payment provider. As long as the process is shown as in progress, do not hastily start a second identical purchase. If the status remains unchanged beyond the review window stated there, contact support about this process and quote its reference.

Article ID HC-017

More questions? Our support is here.

Describe your request in the ticket form. You receive a ticket number by e-mail, and replies appear under “My tickets”.

Or by e-mail to hello@cardmarket.pro – every message is recorded as a ticket automatically and confirmed with a ticket number.

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