Safety and benefits

How does trading at the table work?

Two verified sellers trade one card each through the platform: both values are offset, each side reserves a security, ships with a tracking number and confirms receipt. Only then do the cards change owners in the Collector, receipts are created and the fees are charged.

Flow

A trade starts as a “Trade” table post on a verified seller’s table: you pick one of their released cards and one of your own, check the values suggested by the price index and upload at least one photo of your card. Once the host accepts with their own photo, both sides reserve their security. Then both ship with a tracking number and a photo of the packed card and confirm receipt. Every step is shown on the trade page under “Your next step”; explanations sit behind the (i) icon.

Fees

Each side pays a trade fee of 2.5 % of the value of the card it receives, at least €2.00 and at most €30.00. A €10 card therefore costs €2.00, a €200 card €5.00. The fee is only charged on completion, in a single charge together with any top-up payment. If the trade is cancelled beforehand, no fee applies.

Securities

After acceptance each side reserves from its credit the value of the card it receives plus its own fee; the paying side additionally the top-up. The reservation is not a payment: on completion only the fee and the top-up are charged and the rest is released. If your credit is not sufficient, the trade page shows the missing amount with a link to top up. Bonus credit does not count as security.

Deadlines

Acceptance has 48 hours, the securities another 48 hours; if a deadline passes, the trade is cancelled and reserved amounts are released. Shipping happens within 3 business days; without a tracking number a reminder follows after 3 business days and a dispute against the late side after 5 business days. Receipt counts as confirmed 3 days after the recorded delivery if you do not report anything.

Disputes

If a card does not arrive or its condition differs, you report a problem with a short description when confirming. Both securities stay reserved until the team decides based on both sides’ photos (listing and shipping) and the tracking: return, compensation from the responsible side’s security up to the card value, or close without change. In the first 30 days after your approval as a seller, cards up to €150 per trade are possible.

Article ID HC-042

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